About Us


We're Celebrating 30+ Years of Service! Illinois State Capitol

  • ITAC has been issuing FREE equipment in Illinois since 1988.
  • ITAC is a Not-for-Profit serving the Deaf, Hard of Hearing, Late-Deafened, DeafBlind, and Speech-Disabled communities. 
  • We are governed by the Illinois Commerce Commission, a Board of Directors, and a consumer Advisory Council. 
  • ITAC provides both the Illinois Relay phone service and an equipment program which are required by State and Federal law.
  • Our equipment is designed specifically for people who are having difficulty hearing on the standard phone system. 
  • While phones from retail stores may look the same, or even have the same brand, they are not the same!
  • Our phones are superior in amplification, features, adjustability, and durability.  And they're free!
  • ITAC programs are supported by a small charge on every phone line in Illinois.

ITAC is a Specified Voucher program. 

What does that mean for you?

  • You will try and select the equipment that works best for you.  Click on the Equipment page to view the available equipment.
  • You will own the equipment that you choose.
  • All equipment comes with a 3-year Warranty and will be repaired or replaced free of charge.*  You are responsible ONLY for return shipping cost to the repair vendor. 
  • You may receive a new piece of equipment every 3 years and keep the equipment you already have.

 *Damages incurred at the fault of the client are not covered under warranty.