- Legal Resident of Illinois
- Proof of Landline AND/OR Cellular Phone Service (Pre-paid cell phones ARE eligible)
- Application signed by medical professional that applicant is unable to use a standard phone.
Illinois law requires all landline, cellular phone companies, and most Cable and VoIP phone companies to provide telephone access for people who are Hard of Hearing, Late Deafened, Deaf, Deaf-Blind or Speech Disabled. ITAC is the not-for-profit corporation established to provide a Free Equipment Program and Illinois Relay on behalf of these phone companies.