Voucher Program – the user owns and is responsible for the upkeep of the equipment.  Participants in good standing are eligible for a new voucher every four years.  ITAC's vouchered equipment includes the following:

• Amplified Telephones
• TTYs

Loan Program – ITAC owns and provides normal upkeep of the equipment.  The Loan program covers repair and exchange services under circumstances of normal wear and tear.  Any damage to equipment deemed to be “user abuse” is charged back to the user.  ITAC's loaned equipment includes the following:

• CapTel
• TTY with LVD
• Braille phone 

Illinois Relay Program – ITAC provides telecommunications relay service (TRS) in Illinois, under a contract with Sprint.  The premiere provider of relay in the United States, we are extremely pleased with the quality of service that Sprint provides.  Illinois Relay is a free service, available 24 hours a day, seven days a week. For specific information about Illinois Relay and its features, click here.

What are the Requirements?

There are application requirements.  You must,

• Be a legal resident of the state of Illinois
• Have working land line phone service in your home
• Be certified by a physician, audiologist, speech pathologist, or DHS/DRS counselor

* There are no age or income restrictions to participate in ITAC’s programs. 

Approved applicants may obtain one piece of equipment at no charge so that they may communicate by telephone more easily.