ILLINOIS RELAY is provided through a contract with Sprint Relay, the premiere provider of relay services in the United States and internationally. 

TTY users use relay to call people who use standard phones.  A person using a standard phone may also call a TTY user through relay. 

Illinois Relay is a free service, provided 24 hours, 7 days a week, 365 days a year.

A person who uses a TTY types their conversation to a Sprint Relay operator, who then reads aloud the typed conversation to the person at the other end of the line. The operator then types that person's spoken words and relays them to the TTY user.

  Visit ITAC's 711 website at illinoisrelay711.com

TTY & Voice Users Dial:  711
                                                           
Or you may use one of the following traditional 10 digit number that meets your needs:

Standard telephone users can easily initiate calls to TTY users. The Sprint Relay operator types the hearing person's spoken words to the TTY user and reads aloud the typed replies.
To make a relay call from a standard telephone:

• Dial 711 or the traditional 10 digit number for voice users.  
• You will hear, "Sprint Relay operator [number]. May I have the number you are calling please?"
• Give the Sprint Relay operator the area code and telephone number of the TTY user who you wish to call.
• The Sprint Relay operator will process your call, reading aloud what the TTY user types, and will type what you say back to the TTY user.
• Be sure to talk directly to your caller, avoid saying "tell him" or "tell her".
• Say "go ahead" at the end of your responses.